Privacy Policy for Orion Angler
At Orion Angler, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or use our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register for an account, make a purchase, book a service (such as repair or guided trips), purchase a fishing license, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our online platform. This may include your name, shipping address, billing address, email address, phone number, and payment information.
- Transaction Data: Details about purchases and other transactions you conduct through our online platform, including product details, purchase price, date of purchase, and payment method.
- Usage Data: Information about how you access and use our website and services, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our users interact with our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including the sale of fishing rods, reels, lines, lures, bait, tackle boxes, apparel, outdoor gear, boat accessories, fly fishing equipment, and ice fishing supplies.
- To provide repair services and process fishing license sales and guided fishing trip bookings.
- To manage your account and provide customer support.
- To improve and personalize your experience on our online platform.
- To communicate with you about products, services, promotions, and news that may be of interest to you.
- To monitor and analyze usage and trends to improve the functionality and user-friendliness of our website.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and regulations, including those related to fishing license sales.
Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, web hosting, and data analysis.
- Partners: For services like guided fishing trip bookings or specific product warranties, we may share necessary information with our trusted partners to fulfill these services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), especially in relation to fishing license sales where reporting to government bodies is mandatory.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR and Canadian Privacy Laws)
Depending on your location, particularly for residents within the European Economic Area (EEA) and Canada, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Identifiable Information.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Orion Angler
- 789 Nova Drive
- Suite 201
- Richmond Hill, Ontario
- L4C 0C3
- Canada